Privacy
ÌÇÐÄvlog¾«Æ· Institute of Technology and Advanced Learning (ÌÇÐÄvlog¾«Æ·) collects personal information from students under the legal authority of the Ontario Colleges of Applied Arts and Technology Act to offer a comprehensive program of career-oriented, post-secondary education and training, for the following purposes:
- making admission decisions and undertaking enrolment
- providing financial assistance and awards
- providing academic and ancillary services
- making advancement and graduation decisions
- administering the above activities
- providing a safe learning and working environment
ÌÇÐÄvlog¾«Æ· is committed to protecting your privacy and ensuring the confidentiality of your personal information. ÌÇÐÄvlog¾«Æ· has established practices and procedures to ensure that your personal information is secure, confidential, and available only to staff who require access as it pertains to departmental services. Specifically, ÌÇÐÄvlog¾«Æ· maintains policies and practices, according to its obligations under the Freedom of Information and Protection of Privacy Act (FIPPA).
ÌÇÐÄvlog¾«Æ· only discloses student personal information to third parties based on your consent, if required by law or as otherwise authorized by section 42 of FIPPA. For example, section 42 of FIPPA permits ÌÇÐÄvlog¾«Æ· to release personal information to aid a law enforcement investigation and to facilitate the auditing of government programs.
The Ministry of Training, Colleges and Universities Act also requires ÌÇÐÄvlog¾«Æ· to comply with Ministry reporting requirements that may entail the disclosure of student personal information along with statistical or aggregate information.
Privacy breaches
A privacy breach is when personal health information and/or personal information is stolen, lost, or is collected, used, or disclosed without authority.
Personal information includes recorded information about an identifiable individual as defined in FIPPA. Information related to a person acting in their business capacity is not personal information. This includes business addresses, work titles, business phone numbers, and Conestoga issued email addresses.
Personal health information includes recorded health information about an identifiable individual as defined in the Personal Health Information Protection Act (PHIPA) as it relates to the provision of healthcare services.
If you believe a privacy breach has occurred, please complete the electronic privacy breach reporting form and follow the Privacy Breach Procedure. A staff member of the Privacy Office will follow up with you within one business day.
Freedom of Information (FOI)
The Freedom of Information and Protection of Privacy Act (FIPPA) provides individuals with the right to:
- access personal information held by ÌÇÐÄvlog¾«Æ·
- access general records about the management and operation of ÌÇÐÄvlog¾«Æ·
- correct their personal information held by ÌÇÐÄvlog¾«Æ·
Freedom of information requests
Please follow these steps to submit a freedom of information request to ÌÇÐÄvlog¾«Æ·:
- Download and complete the
Freedom of Information request form (pdf).
- Mail the completed form and required $5.00 application fee in the form of a cheque or money order (do not mail cash). Please make the cheque out to "ÌÇÐÄvlog¾«Æ·". In the memo section of the cheque, please write "FOI Request". Please include the name of the person submitting the FOI request on the cheque.
Mailing address:
Attn: Privacy Office - c/o Risk Management
ÌÇÐÄvlog¾«Æ· Institute of Technology and Advanced Learning
299 Doon Valley Drive, Kitchener, Ontario, N2G 4M4
Once ÌÇÐÄvlog¾«Æ· has received your completed form and $5 application fee, you will receive confirmation from the Privacy Office that your request has been received.
ÌÇÐÄvlog¾«Æ· will respond to your request within 30 calendar days from date of receipt of form and $5 application fee. However, there are circumstances under FIPPA where ÌÇÐÄvlog¾«Æ· is permitted to extend the time limit beyond the 30 days. ÌÇÐÄvlog¾«Æ· may issue a time extension to consult with a third party regarding your request, if there is a large volume of responsive records to review and/or a lengthy search for responsive records.
Additional fees authorized by FIPPA (Regulation 460) may be required to cover for searching, reproducing, severing, and otherwise preparing a record for disclosure. View the freedom of information fee schedule.
ÌÇÐÄvlog¾«Æ· will notify you in writing regarding the outcome of your request.
If you disagree with the decision, you may appeal the decision to the Information and Privacy Commissioner of Ontario.
Privacy policies and procedures
For ÌÇÐÄvlog¾«Æ· privacy, risk, and information governance policies and procedures please visit corporate policies.
Privacy contact information
For more information on our privacy practices, to discuss a freedom of information request, request access to your personal information, or submit a correction request for your personal information, please contact Manager, Privacy, and Information Management at the following address:
ÌÇÐÄvlog¾«Æ· Institute of Technology and Advanced Learning
299 Doon Valley Drive, Kitchener, Ontario, N2G 4M4
privacy@conestogac.on.ca
If you have concerns about our privacy practices, you have the right to discuss with the Information and Privacy Commissioner of Ontario:
2 Bloor Street East, Suite 1400Toronto, ON M4W 1A8
Telephone: 1-800-387-0073
TDD/TTY: 416-325-7539
Website: www.ipc.on.ca